Terms and Conditions

Terms & Conditions

Last Updated: March 2025

Welcome to Lavish Cravings! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site and placing an order, you agree to these terms. Please read them carefully.

1. General Information

Lavish Cravings is a UK-based business providing handcrafted spice blends, spice boxes, wooden scoops, and condiments. Our products are designed to enhance your cooking experience with high-quality ingredients and traditional methods.

2. Ordering & Payment

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
  • We accept major debit and credit cards, PayPal, and other secure payment methods.
  • Orders are confirmed once payment is successfully processed. You will receive an email confirmation with your order details.
  • We reserve the right to refuse or cancel any order due to suspected fraud, errors in pricing, or product availability.

3. Shipping & Delivery

  • We aim to dispatch orders within 7-10 working days subject to product availability. Delivery times vary based on location.
  • Customers are responsible for providing accurate shipping details. Lavish Cravings is not liable for delays due to incorrect addresses.
  • If your order is delayed or lost, please get in touch via our contact form.

4. Returns & Refunds

  • Due to the nature of our products, we cannot accept returns on opened or used items.
  • If your order arrives damaged or incorrect, please notify us within 7 days with photographic evidence, and we will arrange a replacement or refund.
  • Refunds (if applicable) will be processed to your original payment method within 7-10 working days.

5. Product Information & Allergens

  • Our products are made using high-quality ingredients. However, they are processed in a facility that may handle nuts, dairy, and gluten.
  • We recommend checking product labels for ingredient details and allergen information.
  • Lavish Cravings is not responsible for adverse reactions due to ingredient sensitivities.

6. Intellectual Property

  • All content, images, branding, and product descriptions on this website are the property of Lavish Cravings and may not be used, copied, or reproduced without permission.

7. Limitation of Liability

  • While we strive for accuracy, we do not guarantee that all product descriptions, pricing, and availability are error-free.
  • Lavish Cravings is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.

9. Changes to These Terms

  • Lavish Cravings reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of these terms.

10. Contact Us

If you have any questions about these Terms & Conditions, please get in touch via our contact page.